Privacy Notice

Privacy Policy

Welcome to our web site ("moncler"). Please read our Privacy Policy carefully. This Privacy Policy applies whenever you access our web site and, more generally, whenever you navigate through it and use its services, regardless of whether you purchase products. Please also read, if you have not already done so, theGeneral Terms and Condition of Use聽of moncler, because they contain important information on the security systems used by the web site.聽
moncler is managed and maintained by
  • Moncler GROUP S.p.A. ("Moncler GROUP") with registered office at via Stendhal 127 鈥 Milano 20143, Italy
  • Industries S.p.A. (Moncler), with registered office at Via Stendhal 47, 20143 Milano, Italy, registered on the Trade and Companies Register of Milano with Tax ID 04804070961 (鈥淢oncler鈥).


Everyone is entitled to the protection of the personal data concerning them. Moncler GROUP and Moncler respect users鈥 rights to be informed with regard to data collection and to other operations to process their personal data. In using data that may directly or indirectly identify you personally, we will apply a principle of strict necessity. For this reason, we have designed moncler in such a way that the use of your personal data will be kept to a minimum and we do not process your personal data when we can provide you with services through the use of anonymous data (such as market research aimed at improving our services) or by other means which allow you to be identified, apart from when it is strictly necessary or upon request by competent public authorities or the police (for example, in the case of traffic data or your IP address). Moncler GROUP and Moncler determine the purposes and means for processing your personal data, including security measures, as Moncler GROUP and Moncler control moncler users' personal data pursuant to Legislative Decree No. 196 of 30 June 2003 (Privacy Code). This Privacy Policy provides you with all information needed to understand how we collect and use data which identify moncler's users. For further information on our Privacy Policy, please contact us at Customer Care by selecting 鈥淧rivacy鈥 or by sending a request to Moncler GROUP or Moncler at its registered office indicated above.聽


Moncler GROUP and Moncler control the use of moncler users' personal data; they jointly determine the purposes and means of processing personal data and the instruments used, including those for security measures. Due to exclusively organisational and operational requirements, we have appointed certain entities that will also process personal data belonging to moncler's users for purposes strictly connected and correlated to the performance of services on moncler, including the sale of products. These processors have been chosen because of their experience, ability and reliability in processing personal data and they provide sufficient guarantees regarding compliance with current data processing laws (including the data security profile). In processing the personal data of moncler's users, the processors shall act only on instructions from Moncler GROUP and Moncler. Co-owners regularly check that our processors comply with our instructions and that they continue to provide sufficient guarantees regarding their full compliance with the provisions on personal data processing. In order to receive a full list of data processors, you may contact Customer Care by selecting the 鈥淧rivacy鈥 option. Your personal data is collected and processed by Moncler GROUP and Moncler for purposes which are strictly connected to the use of the web site, its services and to the purchase of products on the web site. However, your personal data may also be used for other processing operations within the limits of such purposes. In particular, your personal data may be processed for the following purposes:聽

  • when you register with our website we collect your personal data (for example, your personal details, password, e-mail address) through the registration form (My Moncler) in order to provide you with services in moncler鈥檚 reserved access areas and to e-mail you our Newsletter, when specifically requested;
  • when you require assistance from our Customer Care ( Customer Care ), we collect your personal data (for example, e-mail address and password) for purposes strictly necessary to providing you with Customer Care services related to moncler services and to the purchase of products on moncler;
  • when you purchase products on moncler, we collect your personal data (such as, for example, personal details, e-mail address, mailing address, credit card and bank account information, telephone number) through the product order form on moncler;)
  • when you request technical assistance services, we collect your personal data to provide you with information regarding problems with navigation, browser compatibility and visualization or uploading of web pages of moncler;
  • when you create a Wish List we process your data to save products that you like the most on moncler.

Your personal data is mainly processed electronically, and in some cases also in paper format, such as when the processing of your data is needed to prevent fraud on moncler.聽
Your personal data will be kept in the form that allows you to be identified for the time strictly needed for the purposes for which the data was collected and subsequently processed, and, in any event, within the legal limits. In order to guarantee that your personal data is always precise and up-to-date, not to mention pertinent and complete, we ask that you please update it within My聽Moncler or by contacting us .聽
Your personal data will not be disclosed to third parties for purposes not permitted by law or without your express consent. In addition to companies acting as data processors, your data will also be available to independent third party data controllers for purposes that are related and in addition to the granting of the services requested by the user (for example, for transactions relating to purchases).For details regarding this aspect, see the terms of the paragraph below 鈥淭o whom we disclose your personal data鈥. Additionally, your data may be disclosed to the police or to judicial authorities, in accordance with the law and upon formal request from those parties, for example within the context of moncler鈥檚 antifraud services. In all of these cases, your consent is not necessary. Your personal data will not be transferred abroad to countries that are not members of the European Union, or which do not provide adequate levels of protection for people. In the event it were to become necessary to provide you with the services or to enter into a contract with Moncler GROUP to acquire the products, we assure you that the transfer of your personal data to countries that do not belong to the European Union and which do not provide adequate levels of protection, will be performed only upon the signing between Moncler GROUP, Moncler and said individuals of specific contracts, containing clauses to safeguard the protection of your personal data, in accordance with the law and the applicable regulations.聽
We inform you that Moncler GROUP and Moncler process the personal data of their users only for purposes that are strictly connected to the provision of services on moncler, to the signing of contracts for sale of products and, upon consent, to inform you of new commercial initiatives which are strictly related to the activities and services of the web site. Moncler GROUP and Moncler process your personal data for direct marketing purposes only with your consent. Moncler GROUP and Moncler may perform profiling activities regarding your purchasing habits, in order to send offers that are in line with your interests, upon your consent.聽
The purposes for which your personal data is processed will nevertheless be specifically noted each time in the text of the information that Moncler GROUP submits to the user on the page requesting the submission of personal data.
Moncler GROUP and Moncler may end up processing personal data from third parties that has been directly communicated by its own users to Moncler GROUP and Moncler, for example if the user has purchased a product to give to a friend, or when the individual paying the price to purchase the product is different from the person for whom the product is intended, or even when the user intends to inform a friend of a service or product for sale on moncler. In all of the above cases, please make sure you receive the consent of such individuals before disclosing their personal data to Moncler GROUP and Moncler and make sure you inform them about the processing of their data, because you will be the only person liable in connection with the disclosure of information and data regarding such third parties if they have not provided you with their express consent for it and for any improper or unlawful use of that information. In any event, Moncler GROUP and Moncler shall fulfil any obligation to inform third parties required by law and, when necessary, shall request their express consent upon registering in its archives the personal information of the user indicated.聽


Moncler GROUP and Moncler directly collect personal data and other information from their users as part of the online registration processes on moncler or by sending product purchase order forms on the web site to conclude e-commerce transactions. This data is processed by Moncler GROUP and Moncler within the limits and purposes illustrated in the information presented to the user in the specific section on data collection, including therein the potential communication to third party individuals for purposes which are essential to the granting of the service requested by the user, as specified in the paragraph 鈥淭o whom we disclose your personal data鈥.聽
Moncler GROUP and Moncler reserve the right to eliminate the accounts of registered users and all of the relative data in the event that content is revealed which is unlawful, damaging to the image of Moncler GROUP, Moncler and/or the products of the latter or third parties, or which contain content which is offensive or which promotes illegal or defamatory activities, pornographic content, or content which incites violence, promotes racial, sexual or religious discrimination, or discrimination with regard to sexual orientation.聽


Granting your personal data to Moncler GROUP and Moncler (in particular, your personal details, your e-mail address, your mailing address and telephone number) is necessary for processing your order for the purchase of products on moncler.
Some of this data might vice versa be essential for the provision of other services rendered on the web site or to perform obligations required by law and other regulations.
Therefore, failing to provide some of your data that is required for such purposes to Moncler GROUP and Moncler could result in it being impossible to execute the purchase of products on moncler, or to provide other services that are available on moncler - such as, for example, providing ( Customer Care ) services, using the Wish List, to show an item to a friend-, or even correctly performing the legal and regulatory obligations. Failure to provide data may thus constitute, depending on the case, a legitimate and justified reason for not executing a purchase of products on moncler or for not providing services via moncler.
Disclosure of further personal data to Moncler GROUP and Moncler other than that required for fulfilling legal or contractual obligations or for providing the services requested, is, on the contrary, optional and does not have any effect on the use of the web site and of its services or on the purchase of products on moncler聽
In some circumstances and if required, from time to time we will duly inform you if the personal data you are disclosing to Moncler GROUP and Moncler is compulsory or optional. We will point out to you whether the disclosure of your data is compulsory or optional by marking with an appropriate symbol (*) the information that is compulsory or data needed for providing the required services on moncler and for the purchase of products on moncler. We remind you that failing to provide optional personal data will not imply any obligation or disadvantage to our users.聽


Personal data may be disclosed to third party companies that provide, on behalf of Moncler GROUP and Moncler, specific services as data processors or to other recipients of personal data collected by Moncler GROUP and Moncler - whose names shall specified each time - , that autonomously process your personal data only for the performance of a contract for purchasing products on moncler (for example, a credit institution, to perform remote e-payment services via a credit/debit card, whenever you decide to purchase a product on moncler) and only when such purpose does not exceed the purposes for which your personal data was collected and subsequently processed and, in any case, according to applicable laws and regulations.聽
Personal data will not be disclosed to third parties or disseminated or transferred without informing our users of such disclosure/dissemination/transfer, without their consent and, in any case, in accordance with the law.聽


We have adopted security measures to reduce the risks of destruction or loss, including accidental loss of the data itself, of unauthorised access, or processing that was not permitted or that does not comply with the collection purposes indicated in our Privacy Policy.聽
Nevertheless, Moncler GROUP and Moncler cannot guarantee to their users that the security measures adopted for the protection of the web site and for data and information transmission on moncler will limit or exclude any risk of unauthorised access or of loss of data. It is advisable that your computer be provided with software devices that protect network data transmission/receipt (such as updated antivirus systems) and that your Internet service provider take appropriate measures for the security of network data transmission (such as, for example, firewalls and anti-spam filtering).聽
On moncler each purchase is made with the maximum security thanks to the use of the most advanced technological and coding systems (SSL).聽


You always have the right to obtain from Moncler GROUP and Moncler a confirmation of whether or not personal data concerning you exists, even if it has not yet been recorded, and to have such data communicated to you in an intelligible way. You also have the right to obtain information from Moncler GROUP and Moncler regarding the source of your personal data; the purpose and method of processing your personal data; the logic applied for processing completed with the assistance of electronic instruments; the identification information of the owner and supervisors of the processing; the indication of individuals or classes of individuals to whom personal data may be communicated or who could become aware of it, such as, for example, supervisors or staff involved in processing. Part of this information is contained in our Privacy Policy; to find out more, you may contact our Customer Care by selecting 鈥淧rivacy鈥.聽
You always have the right to obtain from Moncler GROUP and Moncler:
  • the updating, correction or, when you have an interest in such, the integration of your personal data;
  • the deletion, the transformation into an anonymous form or blocking of your personal data (unlawfully processed), including data which does not need to be stored for the purposes for which it was collected or subsequently processed;
  • the confirmation that the operations under letters a) and b) have been reported (together with the contents of the same) to whom the data was disclosed or disseminated, except when it becomes impossible or if the means used are clearly disproportionate to the right鈥檚 protection.
You are nevertheless entitled to object, in whole or in part:

  • for legitimate reasons, to the processing of your personal data, even if it is related to the purposes for which it was collected;
  • to the processing of your personal data for advertising or direct marketing purposes or in order to carry out marketing research or commercial communications.

You may freely exercise your rights at any time, provided that you do so in compliance with applicable laws, by sending your request to Moncler GROUP and Moncler by contacting our Customer Care and selecting 鈥淧rivacy鈥 to which we shall respond in a timely manner.聽


Moncler GROUP and Moncler also use your personal data to send advertising or direct marketing material or other commercial communications, including via e-mail: if the advertising concerns products that are analogous to those already purchased, Moncler GROUP and Moncler may send it to your e-mail address even without your express consent, provided that you have not denied such use upon giving your e-mail address or on subsequent occasions (Art. 130, Subsection 4, Legislative Decree 196/2003), although your express, voluntary consent will be needed to make a mailing by Moncler GROUP and Moncler of advertising e-mails relating to products other than those already purchased lawful. Likewise, Moncler GROUP and Moncler may process your data even without your consent to provide you with services you have voluntarily requested (such as, for example, sending the Newsletter).聽
Each time your consent is needed, we will inform you in advance and will give you the possibility of providing or denying your consent to use your personal data for these purposes, including your e-mail address.聽
We would like to inform you that Moncler GROUP and Moncler may process your personal data, even without your consent, in certain cases that have been prescribed by law such as, for example, when this is necessary to satisfy a legal obligation or when this is necessary to execute obligations that have been contractually assumed with regard to users (such as, for example, if you have purchased products on moncler or you have asked to benefit from specific services through our website).聽
In any case, we wish to inform you that Moncler GROUP and Moncler guarantee to their users may exercise, at any time and without needing to set forth reasons, their own right not to receive future communications related to the use of particular services, upon request.聽


moncler contains links to other websites which may have no connection to moncler, Moncler GROUP or their content. Moncler GROUP and Moncler do not control or monitor such web sites or their web content. Moncler GROUP and Moncler shall not be held liable for the web content of such sites and for the rules adopted by them in terms of your privacy and the processing of your personal data while you are visiting those web sites. Please pay attention when you connect to these web sites through the links provided on our web site and read their terms and conditions of use and their privacy policy carefully. moncler's Privacy Policy does not apply to third party web sites. Neither Moncler GROUP nor Moncler are in any way liable for the privacy policy applied by said web sites.聽
moncler provides links to these web sites exclusively to help its users in their searches and net-surfing activities and to allow links to other web sites on the Internet. When Moncler GROUP and Moncler provide links to other web sites, Moncler GROUP and Moncler do not recommend the use of these web sites and do not provide any guarantees regarding their web content or the services and products supplied and sold by these web sites to Internet users.聽


If you wish to receive further information on how Moncler GROUP and Moncler process your personal data, please contact our Customer Care by selecting 鈥淧rivacy鈥. Should you require any further information on your rights and on personal data protection law you can contact the personal data protection authority at the following address:聽聽


This Privacy Policy is governed by Italian law and, in particular, by the Italian Personal Data Protection Code (Legislative Decree No. 196 of 30 June 2003) which governs the processing of personal data - also held overseas - carried out by anyone who is domiciled or has registered offices in Italy.聽
The Italian Personal Data Protection Code guarantees that processing of personal data will be carried out in compliance with fundamental rights and freedom of individuals, as well as of their dignity, with particular reference to confidentiality, identity and to the right to personal data protection.聽


Moncler GROUP and Moncler may amend or simply update all or part of moncler's Privacy Policy, including when amendments are made to legal provisions or regulations which govern data protection and protect your rights. The amendments and the updating of moncler Privacy Policy shall be notified to our users as soon as such amendments or updates have been introduced and shall be binding as soon as they are published on the web site in this section. Therefore, you are asked to regularly access this section in order to check the publication of the most recent and updated Privacy Policy of moncler.

This Privacy Policy was updated in聽June 2015